I discuss our managed IT services capabilities every chance I get. The other day a business executive posed a question regarding one of our features - 24/7 Systems Monitoring. Her question was “Why do I need to monitor my IT systems in the first place?”. My initial reaction was “you’re joking, right?”. And just then it dawned on me. There are some business savvy individuals that may not know or understand why is IT monitoring the new buzzword? Why not discuss the benefits a bit.

Technology is an integral part for almost every small to mid-sized business. Just like their Fortune 500 counterparts, they rely on systems that are efficient with minimal resources, and uptime without sophisticated system management installations. They do not have the budget to deploy and manage these themselves. Nevertheless, they expect the same up-time and Service Level Agreement similar to any Fortune 500 enterprise. Nothing wrong with that.

Our Systems Monitoring capabilities in essence monitors and alerts on various IT assets - servers, applications, websites, etc. - for slow or failing systems, and it notifies your internal IT staff (if any) and IT Vizion’s IT Specialists via email, text, or other methods.

The idea is to be proactive, instead of reactive. Without monitoring, small issues can lead to larger problems, poor performance, and outages. Monitoring catches these problems at an early stage, before they either multiply or causes business interruptions. Of course your customers, internal and external, will be happy too. Monitoring identifies problems at an early stage, therefore our IT Specialist’s can take immediate remedial action to restore functionality, which enhances business productivity.

Besides being proactive, you also benefit from having access to real-time information regarding your current and past IT performance. This historical data allows you to plan ahead, and justify costs.

Feel free to find out more about our managed IT services plans.

In this day and age, every business, no matter the size, whether public or private, in one way or another leverages software to cut costs, simplify processes and improve business performance. Because the software becomes an integral part of their business, they cannot afford to have the system down, or not have access to support personnel for these systems.

Too many times we are called upon in desperate times when companies are faced with the fact that they are left with no in-house expertise to support and maintain critical, home-grown software applications. It seems that we can’t get past the idea that people move on. Technical support professionals, programmers, database administrators, software engineers, and other technical folks - will eventually find greener pastures. Are you prepared for that scenario?

Not matter what you heard, and where you heard it, the bottom line on outsourcing or co-sourcing some of your IT functions, such as application maintenance, is that it’s just plain smart. Some companies do it to save costs, some do it because no in-house expertise, some because they want to protect their assets, and some because they want to protect their jobs. Yes. Their jobs. C-level executives don’t typically care for the “why” are we short staffed, but more for the “how” you will overcome the shortage, while still providing a high level of customer satisfaction.

May I suggest you do it for all of the above reasons? Allowing a firm such as IT Vizion, whose focus is on IT, isn’t just cost effective, but a smart approach to protecting your firm’s investments.

We are not an ‘individual’ that will eventually pack up and go. Our customers can count on us to be there for as long as there is a need, and the synergy still exists. We bring top talent to the table, with extensive expertise in all types of Web and Client/Server applications. Our focus is to deliver cost effective solutions that will boost your bottom line. Whether you need someone to maintain existing applications, or are looking to start with a new software that will allow you to automate your business functions, we are capable and ready to take you to that next level.

If all is well now, then this is the time to plan ahead. Don’t wait until you’re left in the dark. Becoming acquainted with software applications doesn’t happen overnight. The company you choose for this task, will need time to learn and understand your systems and your business, before they can be a real asset to you. Spend the time needed to find a long term IT partner that fits your culture, while bringing the complimentary skills needed to support your organization.

IT Vizion is located in Corona (Riverside County, California). We specialize in Java and .NET applications, Oracle and SQL Server databases, while adhering to the highest software development standards. We are proud to promote ourselves as a one-stop IT shop.