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Remote Monitoring and Access
July 9, 2007

Hello again,

Have you heard the term "remote monitoring" and wondered what we were talking about? What about the premise that you no longer have to wait for the computer guy to show up to fix your problems? Does this sound too good to be true? Read below to find out about remote monitoring and access and how it can save your company time, money and frustration!

We invite you to send us an email with your IT- related question. We may feature your issue in our next newsletter.

Until next month, happy computing!

Remote Monitoring and Access
TechieTalk To some people the idea of remote monitoring sounds wonderful - no waiting on the computer guy to show up and fix something! He can access it from his location and fix the problem. Sounds great! To others, it raises security concerns - someone can access my computer from somewhere else? Are they doing it without my knowledge?

Not to worry. IT Vizion's remote access is both secure and configurable. The end-user must accept the session and can disable the function at any time. All communication is encrypted to ensure the highest level of security. In addition, our software allows us to access PCs and servers from behind firewalls and NAT without port mapping or infrastructure changes.

Our secure, remote capabilities enable us to provide excellent response times and often we know of (and even fix) problems before the customer is aware of them. With the break/fix approach, if you notice a problem when you arrive at the office in the morning, you must contact your IT professional (whether in- house or out-sourced), and wait until he can rectify the situation. With remote monitoring, we receive an alert when a problem has occurred and immediately respond to the issue so that it is business as usual when you arrive at the office.

The less downtime your company faces, the better. With remote capabilities, IT Vizion is able to minimize your downtime by not only fixing problems before they start, but also by fixing problems quickly from a remote location as soon as the need arises.

If you would like to learn more about our remote capabilities and how they can help your company save time and money, click here for a FREE NETWORK ANALYSIS. We can evaluate your network, provide you with a detailed report outlining the overall health of your network, and show you how our remote services can enhance your business.

IT Vizion TechieTalk is a FREE email newsletter that provides you with the answer to this and many more technology-related questions. Our goal is to provide you with FREE technology advice that will help make the most of your technology. After all, it's not just about IT; it's about IT that works for your company.

Sincerely,


Dorie Gray
IT Vizion

phone: 1.951-256-4320 Option 3